Comments From the Counter
Collected after collection day, printed as written. We have left in the ones where nothing was bought, because those are the visits we are proudest of.
“I brought in irons I had played for nine years expecting to be sold a new set. Roland measured them, showed me the 5 and 6 were bent flat and the 8 was two CPM out of step, bent them back and stepped the 8. Charged me thirty dollars. I have hit them better this season than any year I have owned them.”
Off the Tee
Delia cut my driver to forty-four and a half and I lost nothing off the tee while finding the middle of the face about twice as often. The face tape from the session is still in my bag as a reminder.
First time anybody explained why my 3-wood only worked off a tee. Turned out to be a sole width problem, not a swing problem. Swapped the head, kept the shaft, saved a fortune.
I went in wanting the lightest shaft they had. Left with something twelve grams heavier because I could actually time it. They let the numbers do the arguing.
Through the Bag
The build card is the thing. Every club listed, every trim written down. When I dinged the 7-iron on a cart path they rebuilt it to the exact same numbers in three days.
Sixty-two years old, wrists complaining, convinced I needed to quit steel. Sunny put me on a lighter graphite set and built the grips up under the lower hand. Whole different experience.
Had a 4-hybrid and a 4-iron that went the same distance and I could not work out why. Twenty minutes at the bench sorted a gap I had been living with for two years.
Inside a Hundred Yards
Marcus ground the sole on my 56 for the soft stuff we get in April here. Completely changed how it behaves out of a wet bunker. I did not know that was a service you could just ask for.
My putter was an inch and a half too long and four degrees too upright. Nobody had checked in twelve years of playing it. Fix cost less than a sleeve of balls.
Three wedges, three different shafts, none of them matching the irons. Now they all step properly and my distance control from eighty yards is unrecognisable.
Visits Where We Sold Nothing At All
About one appointment in six. We keep these on the page deliberately.
Paid a hundred and twenty-five dollars to be told my equipment was correct and my problem was a setup habit. Best money I have spent on golf. Went and booked a lesson instead.
Walked in ready to buy a full set. Walked out with a regrip bill and a printed audit showing the set I already had was properly built. They talked themselves out of about two thousand dollars.
Add Your Own Card to the File
Book a bench and find out what your equipment actually measures.